Privacy Policy

Data Controller: Aldex Win Ltd (Reg. No. 16207)Applicable Law: Laws of the Autonomous Island of Anjouan, Union of Comoros

2.1. Information We Collect

To deliver our services, prevent fraud, and comply with international Anti-Money Laundering (AML) standards, we process the following data categories:

Personal Identifiers: Full legal name, date of birth, gender, and government-issued identification data.
Contact Information: Email address, permanent residential address, and phone number.
Technical & Analytical Data: IP addresses, login timestamps, browser types, device fingerprints, operating systems, and website navigation behaviors.
Financial Transaction Logs: Records of deposits, withdrawal requests, conversion history, and platform gameplay.

2.2. Purpose of Data Processing

We process your personal information based on legal necessity, contract performance, and legitimate business interests:

To create, verify, and manage your account.
To perform mandatory Know Your Customer (KYC) identity verifications and fraud prevention screens.
To execute valid financial transactions, internal asset conversions, and process payouts.
To send technical updates, platform notifications, and authorized marketing communications (where explicit opt-in consent is provided).

2.3. Data Retention & Security

Retention Period: Due to statutory AML regulations under the laws of Anjouan, your basic identification and transaction data must be securely retained for a minimum period of 5 (five) years following the termination or closure of your user account.
Security Protocols: We implement industry-standard cryptographic protections, Secure Socket Layer (SSL) encryption, firewalls, and isolated internal access boundaries to safeguard user data from unauthorized manipulation or breaches.